Slack
One-click OAuth
Connect via OAuth in one click. Choose your support channel. New tickets appear as threads you can reply to instantly.
- One-click OAuth install
- Tickets as Slack threads
- Reply syncs to widget
- Toggle ticket status
No coding requiredSupport software
Support software
for non-technical founders
Add a chat widget with one script tag. Visitor messages appear in Discord or Slack. Reply from there, and they see it on your site instantly. No coding required.
Free forever planNo credit cardLive in 5 minutes
Free to use
5-min setup
Signed metadata
Missed-reply emails
Slack, Discord & Telegram
No code needed
Start for freeWhy non-technical founders love it
You don't need to be technical to deliver great support. Work from tools you already know, with no complex systems to learn.
Simple setup
Just a script tag or React component. Your developer can integrate it in 5 minutes.
Reply from chat apps
Handle support from Discord or Slack, tools you already know and use.
Automatic follow-ups
Never miss a lead. We automatically email customers who miss your reply.
Flat pricing
No per-seat pricing as you scale. Predictable costs for growing startups.
How it works
Up and running in three steps
Get up and running in minutes, not days. No complex configuration required.
<script async
src="…/loader.js">
Step 01
Embed the widget
Add a simple script tag or React component to your app. Customize colors and branding to match your style.
Step 02
Connect your platform
Connect Slack, Discord, or Telegram in minutes. Choose your support channel. New tickets become threads automatically.
Sarah · Can I change my plan later?
Anytime, it's prorated! 🙌
Step 03
Reply from threads
Answer customers right from Slack, Discord, or Telegram. Your replies sync back to the widget in real-time.
Integrations
Reply where you already work
Connect Slack, Discord, or Telegram. Choose the one that fits your workflow. No need to check another dashboard.
Discord
Add the bot
Add the bot to your server. Pick your support channel. Tickets become Discord threads with real-time sync.
- Easy bot installation
- Tickets as Discord threads
- Reply syncs to widget
- Toggle ticket status
Telegram
Add the bot
Add the bot to your Telegram group. Pick your channel. Tickets become organized threads with real-time sync.
- Simple bot setup
- Tickets as message threads
- Reply syncs to widget
- Toggle ticket status
Choose one integration at a time. Switch anytime.
Pro launch offer: first 3 months at $2.99/mo
Start free, upgrade when ready
From full ticketing on Freemium to unlimited unbranded Pro. No per-seat pricing, no sneaky fees.
Freemium
Free foreverA seriously capable start, at exactly $0
$0/mo
Free forever
- Full ticketing workflow (tickets, replies, and inbox views)
- Connect Slack, Discord, or Telegram
- Widget setup + appearance controls (name, greeting, colors)
- Office hours and signed widget metadata support
- Use up to 3 domains
- 10 email notifications per month
- Donkey branding stays visible
Pro Monthly
Most flexibleFor teams that want full control (and zero limits)
$2.99/mo$4.99
Then $4.99/month after 3 months
- Everything in Freemium
- Unlimited domains
- Unlimited email notifications
- Remove Donkey branding from widget and emails
- Upload your own email logo and widget avatar
- Webhooks unlocked for automations
Best ValueSave 42%
Pro Yearly
Best value for committed builders
$35/year
$2.92/month billed annually
- Everything in Pro Monthly
- Same unlimited setup, billed yearly
- Save 42% compared to monthly
Questions?
Ready to launch?
Set up your support widget in minutes. Reply from Slack, Discord, or Telegram, keep context signed, and automatically email customers who miss your reply.
Or upgrade to Pro from $2.99/moWorks with